This holiday season… Give the gift of Wildfox! If your gift isn't just right, no need to worry. Our holiday return policy allows some extra time for you to return. Orders placed between November 15, 2013 and December 31, 2013 will have up to January 31, 2014 to request a return. Email firstname.lastname@example.org before this date for your full refund. If you miss the date, enjoy a store credit from us instead!
Wildfox prides itself on offering the highest quality merchandise while fulfilling customer orders accurately! If you are not fully satisfied with your purchase simply return the unused item in its original packaging with tags attached within 30 days of purchase and we will provide you with a full refund. Any item(s) returned between 31 and 60 days after purchase will be automatically given a store credit that is redeemable on our site at any time. Returns must be in original condition, in all their original packaging. Wildfox will not accept return items with any signs of wear or with any of the original tags not included. We do not accept returns of merchandise purchased over 60 days after purchase.
All Sale Items, Swimwear, Intimates, and Jewelry purchases are FINAL SALE and cannot be returned.
To request a Return Merchandise Authorization (RMA) please send an email to email@example.com. In this email please include your first and last name, order number and the item(s) you wish to return. We will get back to you with you RMA that you will need to include in your return shipment. Once our warehouse has received your item and it has been checked in, we will issue you your refund or gift credit. Please be sure to include your order number on the outside of your return. The order number can be found at the top of your receipt.
We strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit.